111-2 Itayamachi Hamamatsuakutotawa Naka-Ku Okura Act City Hotel Hamamatsu 31F
Tokarin
100 m
111-2 Itayamachi
Restaurant Figaro
320 m
111-2 Itayamachi
Sky Restaurant&Lounge Paganini
320 m
111-2 Itayamachi
Orta Ristorante
270 m
675 Itayamachi
Beni Suzume
280 m
683 Itayamachi
Tororoya, May One
500 m
6-1 Sunayamacho
Reviews and Ratings
Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
Great location
Friendly staff
Crowded dining
8.2/10
Great
Rooms
8.3
Location
9.3
Service
9.0
Dining
7.7
Guest reviews
8.2/10
based on 5 reviews
8.7
8.7/10 based on 999 reviews
John
United States,
February
2024
8.6/10
My stay at the hotel was delightful. The rooms were very clean and offered a stunning view of the speeding Shinkansen passing through the train station. While the rooms could be on the smaller side, they are perfect for a good night's sleep, especially with the lower-level bar and restaurants available. The service was outstanding, with helpful and polite staff ensuring a comfortable stay. The location was ideal, surrounded by museums, shopping malls, and eateries, making it convenient for exploring the city. The dining experience was excellent, featuring a great variety of options for all tastes.
Rooms
8.0
The rooms were very clean and offered an amazing picture window view.
Service
9.0
The staff was exceptionally helpful and polite, going above and beyond to ensure a quality stay.
Location
9.0
The hotel's location is fantastic, within walking distance of key attractions and offering a real landmark view from the only skyscraper in the city.
Dining
8.0
The dining experience was very good, featuring a great variety of high-quality options for both Eastern and Western travelers.
Facilities
9.0
The hotel offers excellent facilities to enhance the overall stay experience.
Angela
United States,
August
2023
9.0/10
This hotel is on the 32nd floor, ensuring stunning views without any bad angles. The rooms are spacious and filled with everything you need like a king bed, a cozy sitting area with a sofa and chair, and a lovely bath with separate tub and shower.
Rooms
9.0
The rooms are large and well-equipped, offering a luxurious stay with a beautiful view from the 32nd floor.
Service
9.0
The service here exceeded my expectations in every aspect, from the English-speaking staff who were always friendly and helpful to the range of services like room service, dry cleaning, and a welcoming attitude from the staff.
Location
10.0
The hotel's prime location near Hamamatsu station makes it convenient for both train and car users, providing easy access to various businesses in the area. Additionally, being close to rail and bus links from Nagoya and Tokyo adds to its appeal.
Dining
8.0
The dining experience offers a fair choice of Western and Asian selections, with a delicious buffet featuring a variety of options, including fresh local fish. The only downside could be the crowd during peak times, affecting the dining experience.
Facilities
9.0
The modernized building near the train station offers facilities that cater to guests' needs, ensuring a comfortable and convenient stay.
Great location
Crowded dining
Will
United States,
June
2023
8.0/10
I was pleasantly surprised by the room, it was much bigger and more comfortable than expected based on the photos provided. The bathroom was spacious and one of the best I've had in Japan. However, cleanliness was an issue during my stay.
Rooms
8.0
The room exceeded my expectations in terms of size and comfort, and the bathroom was exceptional.
Service
9.0
The staff was always friendly and helpful, sanitizing between customers and giving great recommendations for local restaurants. They were very attentive throughout my stay.
Location
9.0
The hotel is conveniently located right beside the JR line station, connected to various restaurants and shops, with easy access to museums and shopping malls. Its proximity to the train station was ideal for my travels.
Dining
7.0
The dining experience was a mix; the food was delicious with a variety of choices, but the setup felt a bit lacking with plastic trays. However, the staff was always helpful and obliging.
Facilities
7.0
The hotel has good facilities overall, with some areas needing improvement.